GENERAL MANAGER

Closed

KEY ROLE AND RESPONSIBILITIES:

  • Provide leadership and guidance to the internal team in order to provide IT operational service delivery and support across our network.    

  • Ensure IT system operation adheres to applicable laws and regulations.

  • Support upgrades of Data Centres and Corporate Networks.

  • Translate business and customer needs into best practice people, process, technology and operational requirements, with experience in implementing solutions that meet the needs of the business.

  • Develop Standard Operational Procedure (SOP) manuals to cover the entire operational functions of the company.

  • Deliver effective change programs across technology and the business.

  • Identify digital opportunities to improve business outcomes through research, planning, evaluation and consultation.

  • Evaluate and align technology projects/programs with the overall business strategy.

  • Implement and advise on appropriate operating models and delivery methods, ensuring services are customer-centric, optimised ,value-driven and secure.

  • Fostering a positive vendor relationship with key technology partners.

EDUCATION AND EXPERIENCE:

  • Degree / MBA in General Management qualifications in an IT related discipline.

  • Hands on experience in global ERP systems and participation in an ERP implementation project will be an added advantage.

  • Candidates must posses knowledge of global best practices in Inventory Management Warehouse Optimization.

  • Candidates must be A Subject Matter Expert for all matters related to IT operations including Customer Service (ServiceDesk), IT Platforms (cloud, infrastructure, networking), and Application Support.

  • Candidates must be an outcome and delivery focussed IT professional with at least 10 years' experience working with ERP systems, IT infrastructure.

  • Operations, and Technology management. Candidates must display the ability to hold a strategic perspective, while being willing and ready to be hands on when required

  • The ability to easily build rapport with all levels of management and employees.

  • The candidate must be passionate and committed to a high work ethic and professional standard.

If you meet the requirements and are interested in joining our dynamic team, please send your resume to the following address.